Privacy Policy

Scope

This Privacy Policy explains how AGV Drive Wheel handles personal and business information submitted through our website and inquiry channels.

This site is designed for B2B communication related to AGV/AMR drive wheel sourcing, technical evaluation, and OEM project coordination.

Data Controller and Contact

For privacy questions or requests, contact:

• Email: [email protected]
• Subject line suggestion: Privacy Request - AGV Drive Wheel

What We Collect

We collect data you provide directly and limited technical data generated by website access.

Information You Provide

• Name, business email, company, role, and region.
• RFQ details such as payload class, speed target, duty cycle, mounting constraints, and annual volume assumptions.
• Files and technical documents you voluntarily share for project review.
• Communication records from email exchanges.

Information Collected Automatically

• Device/browser metadata and IP-derived technical logs.
• Page visits and interaction events used for traffic and content performance analysis.
• Security and anti-abuse logs required for service reliability.

We do not sell personal data.

Why We Use Data

We use the collected data for legitimate B2B purposes, including:

1. Responding to inquiries and preparing technical quotations.
2. Running engineering feasibility review and project coordination.
3. Maintaining website security, uptime, and abuse prevention.
4. Measuring website performance and improving content quality.
5. Meeting legal and compliance obligations when required.

Legal Basis (Where Applicable)

Depending on jurisdiction, processing may rely on one or more of the following:

• Steps requested before entering a contract (for RFQ and technical review).
• Legitimate interests (service operation, fraud prevention, communication history, analytics improvement).
• Legal obligations.
• Consent for optional tracking features where required by local law.

How Long We Keep Data

Retention depends on business purpose and legal needs.

• Inquiry and project correspondence: retained for ongoing business communication and recordkeeping.
• Security and system logs: retained for operational and security analysis windows.
• Analytics data: retained according to provider settings and operational needs.

When retention is no longer required, data is deleted or anonymized where practical.

Sharing and Processors

We may share data with service providers acting on our instructions, such as:

• Hosting and CDN providers.
• Email delivery and communication infrastructure.
• Analytics providers used to understand site usage.

We require providers to process data for authorized purposes only and to implement appropriate security controls.

International Transfers

Because our website and operations involve cross-border infrastructure, data may be processed in jurisdictions outside your country.

Where required, we use commercially reasonable safeguards for cross-border transfers and vendor management.

Data Security

We apply administrative and technical controls designed to reduce unauthorized access, disclosure, alteration, or destruction risk.

No internet-based system is risk-free, but we continuously improve controls based on operational risk and incident lessons.

Your Rights

Depending on local law, you may have rights to:

• Request access to data we hold about you.
• Request correction or deletion where applicable.
• Object to or restrict certain processing.
• Request data portability where applicable.
• Withdraw consent for consent-based processing.

To submit a request, email [email protected]. We may request reasonable verification before fulfilling requests.

Third-Party Links

Our site may link to third-party websites. Their privacy practices are governed by their own policies.

Children

This website is intended for business users and not directed to children.

Policy Updates

We may update this policy to reflect legal, technical, or operational changes. The effective date at the top will be updated accordingly.

Contact

For privacy inquiries, contact [email protected].